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Good News for South African's Data Problems
30 Nov 17

Mobile Data News

After what seems like forever in the ongoing battle for transparent and cheaper data prices, the Independent Communications Authority of South Africa (ICASA), has taken a steps in the right direction. 

ICASA has proposed that data bundles of all sizes need to carry a 3 year expiration period. This would eliminate a problem faced by so many prepaid customers around the country, who find themselves doing a kind of mad dash in order to deplete the remainder of their data before it expires. 

At present, most data bundles carry a 30 day expiration period. In August, ICASA had originally proposed data bundles between 1GB and 5G should remain valid for 90 days, while bigger bundles, such as 20GB and more, should remain valid for 24 months or longer. This did not go down well, as most South Africans are not able to afford such large data bundles and would not benefit from this proposed action. 

Another step in the right direction was that networks be made to alert their customers to the depletion of data at the 50%, 75%, 90% and 100% stages. This would help to avoid high out of bundle rates bills and the use of airtime for data. Along with this, ICASA proposed that networks make it possible for customers to opt in or out of out of bundle rates to avoid a bill shock. 

A deadline of 3 January 2018 has now been set for all written submissions to ICASA regarding its proposals. Public hearings on the matter will be held on 7, 8 and 9 February 2018.

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