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MTN Now Lets You Recharge Your Data Via WhatsApp
06 Jun 19

MTN Chat

MTN has introduced what it deems to be a world first for the telecommunications industry: MTN Chat is a WhatsApp channel that allows customers a direct line to recharging their airtime and data bundles. WhatsApp is one of the most popular apps in South Africa, so it only makes sense that a service partnered with this messenger app would be a better fit for most mobile-users.
Keep in mind, this service is only available to MTN customers. If you want in on this sweet service, ask Phil about our MTN contract deals on the latest smartphones.

What is MTN chat

While USSD numbers have made some services easier, some of the guys at MTN felt their customers deserved a little something more in their customer service experience, a service that fits neatly into their customer’s busy schedules. Enter MTN Chat, the WhatsApp-supported service that lets you check your balances, top-up your airtime and data, and be the first to hear about MTN’s latest and greatest deals – with all the comfort and convenience of a friendly WhatsApp chat!
MTN hopes to expand this service to become a more comprehensive and convenient customer service portal. There is also talk of MTN Chat extending to other platforms like Facebook Messenger in the near future.

Getting started with MTN Chat is as easy as 1-2-3
  1. Add MTN Chat as a contact on your mobile phone using 083 123 0011.
  2. Say "hi” / "y’ello” / "Whazzup!” to MTN over WhatsApp.
  3. Follow the instructions to opt in.
MTN Whatsapp

It’s a simple procedure, but MTN assures its users that it’s also very much secure. Confidentiality features have been built into the MTN Chat service to keep any conversations private. Your number would have a verification marker in order to mitigate fraud, which is why it is important that you opt in.


Final word from Phil

At Phonefinder, we love MTN – they’ve just been named Best Mobile Network in SA yet again in MyBroadband’s Q1 2019 Mobile Network Quality Report - and right now, they’re giving us even more reason to go gaga for their smartphone contract deals. With this new service, MTN puts instant and effective customer support solutions in your hands. For a smartphone that’s even smarter than that, check out our mobile phone contract deals powered by MTN.

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