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Cell Phone Contract Declined Due to Bad Debt?
29 Nov 17
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Debt Review

Were you recently declined for a cell phone contract? 

The reason may be due to bad debt. Xpert Decision Systems (XDS) is an information bureau that assists companies by listing defaulting creditors and if you appear on their system you won’t be considered as a responsible client. 

While it may seem unfair, if you think of a cell phone contract as a loan, then it becomes understandable why the Network Service Providers have strict requirements that must be met before a cell phone contract is approved. A cell phone is a pricey piece of technology and therefore the risk that bad debtors provide to the Network Service Provider is high. 

Cell C, MTN, Telkom and Vodacom have all come up with their respective credit score cards which make up the considerations taken into account for all new cell phone contract applications. These score cards assist the Networks in determining whether or not you pass the debt test. Other considerations are income, Blacklist status, work history and living situations. If money is owing as a result of defaulted payment, the Networks will most likely not approve you for a cell phone contract, even if it is a relatively cheap deal. 

So what can you do about it? 

The first thing you need to look into is a Debt Review. Bad debt isn’t only bad for a cell phone contracts, it will follow you around. Ultimately, there is the possibility that creditors may come after your most valuable possessions; namely your house or your car, which you wouldn’t want them to do. 

What is a Debt Review? 

Debt review, otherwise known as debt counselling, is a debt solution Introduced by The National Credit Act and is targeted at South African consumers who are over indebted and struggling to manage their finances. This solution helps over indebted consumers settle their debt and build a better credit record. 

How does Debt Review work? 

When a client enters into Debt Review, a debt counsellor assesses a client’s outstanding debt and implements a debt repayment plan. This is done by renegotiating interest rates with credit providers in order to reduce them, as well as by extending the debt repayment terms. 

A new affordable monthly budget and payment plan will then be drawn up by a debt counsellor. The debt review process allows the client to make only one monthly debt repayment to a payment distribution agency, which will then pay all the clients credit providers. 

The only requirement of entering into Debt Review is that the client show sincerity in their attempt to settle outstanding debt, which means the client must be employed in order to keep up with the one monthly debt repayment that is implemented by the debt counsellor. 

As a result, when under debt review, clients are legally protected by the National Credit Act against creditors seeking to recover outstanding debt.


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